Returns must be initiated within 14 calendar days of receipt and items must be in as new condition. A 25% restocking fee will apply to all returns not due to defects, shipping damage, or faulty work.
Classes and events cannot be refunded after 1 week before the start date. This deadline is measured in days, not hours. After this deadline, contact us about the possibility of rescheduling. ArcherySTL may be able to accommodate your rescheduling request!

If a product was damaged during shipping, we will provide a full refund, minus any service/customization costs. Buyer will need to notify us within 24 hours of delivery to arrange for a shipping return.

Products that have been customized cannot be returned unless there are defect(s) in the work done that are due to our mistake. All orders taken over the phone will require an accompanying email verifying the work details before the order can be processed.
If the work was done incorrectly, you have the option to 1) return it for free for repair or replacement (our choice) or 2) keep it and receive store credit equal to the service costs.
If you choose option #2, we will need a photograph showing the work in question before issuing the credit.

We cannot refund shipping costs at this time, except when we are at fault for the return.

Exchanges must be initiated within 14 calendar days of receipt and items must be in as new condition. Exchanges are only valid for off-the-shelf products i.e. products that have not been customized by ArcherySTL.

You will see your refund 7-10 business days after we have received the product. We try to process refunds as soon as we have the items back in our hands. The delay is typically based on your financial institution’s policies and agreements with other institutions, all of which is out of our control.

Send an email to orders@archerystl.com and include what happened, your order number, pictures (if applicable), and a phone number we can contact you at if we need more information.

In some cases we can hold lessons at your home, as long as there are no safety issues or legal concerns. If you contact us before scheduling your first lesson, we can give an initial assessment over the phone followed up by an in-person visit to evaluate the safety of your property for archery.

The minimum size space we can set up an indoor “pop up” range in is 50′ x 50′ with a ceiling of 10′. For an outdoor space, we will need to evaluate the area beforehand.
In either case, contact us to set up an in-person inspection of your space.

Great question! Beginner lessons are great for people new to archery and are not familiar with the NTS Steps of Shooting taught by USA Archery.
Intermediate lessons are for those who are familiar with archery and want to learn how to avoid shoulder injury, want personal instruction to improve their consistency, or need an outside eye to help diagnose a problem.

It’s easy! Come to a practice and try it out. We take all skill levels and will work with you to get you to the level of performance you want to be. You can find more information on our team page.

Absolutely – we can even assist in finding equipment modifications that work with your abilities.